Propane Tanks

Notifications

• Can I subscribe to Superior’s tank notification service if I don’t rent a tank from you?
• How will I know the email address so it won’t go to my junk mail?
• How quickly will I receive an email (or text) notification after a fill?
• What day will I receive my weekly email or text report?
• Is there an additional cost for me to receive an email or text?
• Can I receive my notifications by text message rather than email?

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Fees

• Can I purchase the tank sensor instead of paying a monthly fee?

Maintenance

• Can I have a Tank Sensor installed on my BBQ tank?
• I have multiple tanks on my property; do I need a tank sensor for each tank?
• How will I know if the battery dies?
• What happens if the tank sensor breaks – do I have to pay to repair/replace it?

SMART Tank

• How does the SMART Tank rental charge appear on my invoice?
• Who do I call if I have questions regarding my SMART Tank or notifications?
• If I switch propane suppliers can Superior’s tank sensor be installed on my new tank?
• Where are SMART Tanks available?
• Can I cancel my SMART Tank and get a regular tank at any time? If so, how much notice should I provide?
• What’s the cost of upgrading my tank to a SMART Tank?

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Usage

• How do I know how much propane I've used?

Safety

• Is there anything I should do before doing major landscaping projects?
• Do I ever need to repaint my tank?
• What safety tips do I need to know if I’m served by a propane meter or tank?
• Can I turn the tank or cylinder on again?
• Can I turn the meter on again?
• Can I shut off my propane supply in an emergency?

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